Introduction

At Supers, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase on our e-commerce platform. By using our website or services, you consent to the data practices outlined in this policy.

Please read this Privacy Policy carefully to understand how your personal information is handled.

1. Information We Collect

We collect two types of information:

a. Personal Information You Provide

When you register an account, place an order, or interact with our website, we collect the following personal information:

• Name (First and Last)
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Payment Information (Credit/Debit Card details, PayPal, etc.)
• Order History and Product Preferences

b. Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device, browsing actions, and usage patterns. This information may include:

• IP Address
• Browser Type and Version
• Device Type (Desktop, Mobile, Tablet)
• Pages Visited and Interaction with Content
• Date and Time of Visit
• Geolocation Information (based on IP address)

We may also use cookies and similar technologies to collect this data. For more information on cookies, please refer to our Cookie Policy.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment: To process and deliver your orders, including shipping and payment processing.
• Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your orders.
• Marketing and Communications: To send promotional emails, newsletters, or other marketing communications (with your consent, where required by law).
• Improving Our Services: To personalize your shopping experience, analyze website usage, and improve the functionality of our platform.
• Compliance and Legal Obligations: To comply with legal and regulatory requirements or respond to legal requests.

3. Sharing Your Information

We may share your personal information in the following circumstances:

• Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing payments, or fulfilling orders (e.g., payment processors, shipping carriers).
• Legal Compliance: We may disclose your information to law enforcement authorities or other governmental bodies if required by law or to protect our rights and interests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new entity.

We will never sell, rent, or share your personal information with third parties for marketing purposes without your consent.

4. Data Security

We use industry-standard security measures to protect your personal information during transmission and storage. This includes encryption, firewalls, and secure server environments. However, please note that no method of data transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access and Correction: You have the right to access and update the personal information we hold about you.
• Deletion: You may request that we delete your personal data, subject to certain legal restrictions.
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
• Data Portability: You may request a copy of your personal data in a commonly used format for transfer to another service provider.

If you wish to exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how our website is used. Cookies are small data files stored on your device. These help us:

• Remember your preferences and login details.
• Analyze website traffic and performance.
• Offer personalized recommendations.

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

For more detailed information, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, but we are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. When no longer needed, your data will be securely deleted or anonymized.

9. Children’s Privacy

Our website is not intended for use by children under the age of 16. We do not knowingly collect or solicit personal information from children. If we discover that a child under the age of 16 has provided us with personal information, we will take steps to delete such information as soon as possible.

10. International Transfers

If you are located outside of [Your Country/Region], please be aware that your personal information may be transferred to, and stored in, countries that may not have the same data protection laws as your country. By using our website, you consent to the transfer of your data to these countries.

11. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

• Email: [Your Contact Email]
• Phone: [Your Contact Number]
• Address: [Your Business Address]

Conclusion

By using Supers and making purchases through our website, you agree to the terms outlined in this Privacy Policy. We are committed to protecting your personal information and ensuring that your shopping experience is secure and enjoyable.